A comprehensive array of fully customizable program offerings focused on leadership, communication, and individual and team development, designed to enhance and exceed your organization's expectations and effectiveness.
The workplace today is characterized by constantly changing dynamics. As a result, the workplace and our personal lives have become more behaviorally, educationally, and culturally diverse. Recognizing and developing individual diversity (both at home and in our working environments) is critical to individual effectiveness and organizational and personal productivity. Versatile and responsive leadership and the development of others are imperative for a successful future. This dynamic workshop will introduce tools and strategies to improve your versatility and provide you with practical skills that will help you foster strong relationships, build trust, manage stress and tension, and encourage and guide others.
Recent surveys have indicated that in the last five years the amount of time we spend in meetings has risen. These surveys have made it apparent that people feel meetings are unproductive and result in a waste of time and resources. This results in longer working hours for everyone involved in the meetings. We will cover the essentials of facilitating effective in-person or virtual meetings, including how to structure the meeting, create a meaningful agenda, and set rules and expectations. This session will provide participants with practical tools to increase the effectiveness and productivity of meetings and encourage team camaraderie and increased productivity.
With the costs of recruitment, salary, benefits, training, and time invested in hiring a new employee, we can’t afford to hire just any candidate – we have to hire the right candidate! This course will help you gain new insights for building the right team to allow you to lead and be a successful organization.
This one-on-one coaching relationship will provide leaders with enhanced self-awareness of their thoughts, feelings, and behaviors and how they impact the overall effectiveness of the organization. The coaching relationship includes an assessment of your behavioral style and preferred leadership style and the impact they have on your teams. Additionally, we will work in partnership to identify and understand your desired leadership goals and outcomes.
There are excess amounts of stressors currently impacting the workplace. This course takes a unique approach to stress management. There are times when we experience positive, productive tension, however; when it crosses the line and makes us unproductive, that is the definition of stress, and there is nothing positive about stress. We will begin with introducing the behavioral styles, then dive deeper into what happens to each of these styles when they are under stress. In this course, we will discuss processes for reducing stress, relaxation techniques, and a strategy for improving unsatisfactory relationships, all to ensure employees can bring their best selves to work every day
Every day, we are faced with differences in opinions, ideas, values, needs, expectations, styles, behaviors, and interests. Each of these differences has the potential for raising a conflict. Conflict can also be attributed to the excess amount of stressors impacting the workplace. Building conflict management skills among teams are important to maintaining a healthy and comfortable work environment. This interactive course provides an opportunity to identify the various sources of conflict within your organization. We then explore conflict management styles and develop your team's skills to effectively manage those sources.
Technology offers the flexibility for employees to work from the office or remotely. As the amount of remote employees increases, so do the challenges that leaders face when managing virtual teams. In this course, you will discover the behavioral styles of your team members and how that influences the way we organize our work, communicate, and make decisions. Strategies for engaging and motivating team members virtually will be shared, along with tips for navigating technology and the various virtual platforms.
This course will help develop skills in managing oneself in interpersonal situations for more productive outcomes as change occurs in your organization. Emphasis is placed on how differing styles react to change, how to address resistance to change and approach change with an open mind in creative and productive ways. Participants will learn how to voice and address their concerns regarding the change in a constructive manner while learning how to be a “change influencer.”
Versatility is a strong predictor of job performance and is comparable to intelligence, education, and personality. This course will share how one can improve their versatility, as well as provide you with practical skills that will help you foster strong relationships, build trust, and encourage and guide others. Leaders play a significant role in influencing employees' level of engagement. Higher engagement leads to greater productivity, customer loyalty, and employee retention. This course will help you understand how to motivate employees, starting with understanding your preferred leadership style and how to better understand the preferences and tendencies of your team members. Upon completing this course, you will have the practical tools you need to increase engagement and promote an inclusive environment within your team.
In this workshop, we present a fundamentally different approach to time management. This interactive session will show you ways to manage your time more effectively, focus on activities that yield the greatest results, and organize, prioritize and execute around your goals. During the workshop, participants explore the principles and pitfalls that govern professional and personal efficiency and effectiveness. Through exercises, guided discussion, and a little introspection, participants make their way through a valuable journey toward fulfilling their personal and professional performance capabilities.
Regardless of what position you hold in the workplace, effective presentation skills will not only ensure your messages are being delivered and interpreted appropriately, but they can also set you apart from others. However, for many professionals, the thought of presenting to an audience can be nerve- racking and unsettling. This workshop will help you overcome the uneasiness associated with public speaking. You will walk away equipped with verbal communication skills and effective presentation techniques that will enable you to become more confident while speaking face-toface and virtually.
Effective Communication is a powerful personal management training program that utilizes a “building-block” technique approach, which when completed, will equip participants with the most comprehensive and applicable interpersonal skills available. This workshop aims to develop skills in managing oneself in interpersonal situations for more productive outcomes. Emphasis is placed on how a person becomes more effective in adapting to a variety of situations and interpersonal styles in creative and productive ways. Participants develop skills in managing relations by learning to take appropriate actions when relating to the four interpersonal styles concerning their interpersonal needs, treatment of time, decision-making, and stress.
Emotional intelligence includes four parts: selfawareness, self-regulation, empathy, and relationship-building. Someone with high Emotional Intelligence can identify and regulate their emotions as well as effectively identify the emotions of others. We will walk through the steps to developing and ncreasing your emotional intelligence which will ultimately allow you to build better relationships, reduce team stress and tension, alleviate conflict, and improve productivity. The goal of this course is to provide you with the practical knowledge and skillset necessary to identify and understand the emotions of others.
Creating a professional, mutually respectful atmosphere enhances communication in the workplace. This course is designed for professionals looking to sharpen their business etiquette skills, addressing topics such as appropriate business attire, making a good first impression, understanding cultural communication differences, crafting business emails, and practicing good virtual etiquette. From sending an email, or mastering your elevator pitch, to attending a formal company banquette, you will leave this course equipped to handle various situations that arise in the workplace.
As the success of a business rises, so does the increase in project workload. However, organizations do not always have skilled project managers to handle the demand. This engaging course will help develop the practical skills necessary to successfully lead a team toward setting and achieving goals and deadlines. Leaders will improve their versatility by acknowledging and adapting to the different ability levels and behavioral styles of each team member. The ability to effectively delegate and empower your teams are essential to successful leadership and will increase productivity and improve individual and team morale. Additionally, strong communication is a necessary component for any team, and we will share a communication process that is sure to provide structure and enhance efficiency.
Relationships are the key to the success of any organization. The more we know about ourselves and others, the better we can avoid pitfalls, leverage our strengths, and move to new levels of team effectiveness. To function as a highperformance team, all members must know and appreciate the strengths and needs of the other team members. Our interpersonal styles influence the way we plan and organize our work, communicate, and make decisions. In addition, people tend to behave differently in groups than they do as individuals. Along with the effect our interpersonal styles have on a team effort, the interactions among the various members’ styles become major factors in a team’s success or failure. This program will allow you to identify, explore, and discuss the effects of individual interpersonal styles on your team.
This workshop aims to help professionals prepare and thrive at networking events. Networking events, whether virtual or in- person, are a key aspect of furthering a person's career. These events help people build connections that can lead to the next job, the newest customer, or the newest mentor. This workshop will give you skills to present yourself in a professional, but friendly way, and help you prepare to best represent yourself to anyone you come in contact with.
In today's competitive selling environment, businesses no longer require a "customervendor" relationship, but rather a strategic relationship with a "business partner". Winning in today’s environment requires the ability to continually negotiate with clients, vendors, and colleagues in a way that builds and strengthens relationships. This workshop aims to help sales professionals develop skills to manage themselves in sales situations for more productive outcomes. Emphasis is placed on how a person becomes more effective in adapting to a variety of situations in creative and productive ways. Participants develop skills in managing relationships, using a systematic approach to build ongoing, value-added relationships with their clients, and how to effectively relay their message to any type of communication style.
According to most recent Gallup Study, 85% of employees are actively disengaged at work. The number one driver of employee engagement is the trust level that they feel with their direct manager. You cannot address disengagement issues without first addressing trust. A transparent culture of learning and development helps create this trust. This workshop will give you essential tools to be transparent in your decision-making by gaining maximum involvement in a way that inspires trust